All orders received before 1100GMT will be processed and dispatched the same working day which is Monday to Friday excluding bank holidays.
Orders received after this time will be dispatched the next available working day.
Economy - 2nd Class (Royal Mail) 3 - 5 day delivery.
Express - Recorded Delivery 1st Class (Royal Mail) 1 - 3 day delivery, Signiture required on delivery. Recommended.
Economy - (Royal Mail) Airmail (small packets) 5 - 20 days delivery.
For Economy International orders there is no tracking facility available, and no compensation for lost packages. Shipping takes around a week to arrive at the destination, however packages have been known to take as long as two months in extreme cases.
Express - International Signed For (Royal Mail) 5 - 20 days, Signiture required on delivery. Recommended.
Packages sent with the International Signed For service usually take from 5 to 20 days. There is no guaranteed delivery date. Your package can be tracked up to its departure from the UK by Royal Mail and then after this point, the package is in the hands of the next country's postal system which may or may not use a tracking system. All mail is signed for at the destination address, but please note that we cannot provide a copy of the signature or say who signed for the item.
For the following countries in the list below we will send using Royal Mails Airsure which will track items until they leave the UK. The item is then handed over to the destination country's postal service as a priority item. In most circumstances you will also be able to get electronic confirmation of delivery.
European Union Zones
Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Luxembourg, Netherlands, Portugal, Republic of Ireland, Spain and Sweden
Non European Union Zones
Andorra, Azores, Balearic Islands, Canary Islands, Corsica, Faroe Islands, Iceland, Liechtenstein, Madeira, Monaco and Switzerland
Rest of the World
Brazil, Canada, Hong Kong, Malaysia, Singapore, New Zealand and USA
The above shipping times are estimates and maybe affected in some circumstances e.g. during peak times, severe weather and other unforseen periods. Royal Mail does not consider a package to be lost until after 15 days has passed for UK mail and 25 days for International mail. We cannot replace your order untill after this time.